Privacy Policy.
At MettaByte, we believe that data privacy is a fundamental human right. This policy outlines how we handle your personal data when you visit our website, utilize our consulting services, or engage with our AI-driven systems.
1.0 Data Collection & Origin
MettaByte (Pvt) Ltd collect information required to provide professional engineering services. We primarily collect data through direct interaction:
- Identity Data: Name, professional title, and company affiliation.
- Contact Data: Professional email addresses and phone numbers.
- Project Metadata: Information regarding your business challenges, technical stack, and software requirements provided during discovery calls.
- Technical Data: IP addresses, browser type, and interaction patterns on our website (collected via minimal, privacy-focused analytics).
2.0 Purpose of Processing
We only process your data when we have a legal basis to do so. Our primary purposes are:
- Service Delivery: Managing the lifecycle of your engineering project.
- Communication: Responding to inquiries and providing technical support.
- Strategic Outreach: Sending updates about our technological capabilities (only where explicit consent is provided).
- Legal Compliance: Meeting our regulatory obligations as a registered Sri Lankan entity.
3.0 Third-Party Cloud & AI Processing
As an AI-first engineering studio, we occasionally utilize high-performance cloud infrastructure to process data for client projects.
AI Model Providers: When deploying AI Agents, we may utilize APIs from OpenAI, Anthropic, or Google. Your data is processed according to their strict Enterprise Privacy terms, which typically exclude such data from being used for generic model training.
4.0 Third-Party Sharing
We do not sell, rent, or trade your personal data. Information is shared only with trusted sub-processors who assist in our service delivery, such as:
- Cloud hosting providers (AWS, Vercel).
- Professional scheduling tools (Cal.com).
- Communication platforms (Slack, WhatsApp Business).
5.0 Your Legal Rights (Global Compliance)
MettaByte acknowledges the rights granted to individuals under the GDPR, CCPA, and other global privacy frameworks. You have the following rights:
The Right to Access
Request a copy of the data we hold about you.
The Right to Erasure
Request that we delete your personal data permanently.
The Right to Object
Object to our processing of your personal data.
Data Portability
Request your data in a machine-readable format.
6.0 Cookies & Trackers
We minimize the use of tracking technologies. We do not use third-party advertising cookies. Our site utilizes:
- Essential Cookies: Required for security and core site functionality.
- Performance Metrics: Anonymous data to understand how visitors interact with our service pages.
You can manage or disable cookies through your browser settings, though some interactive elements (like our AI Agent Demo) may be affected.
10.0 Contact Our Privacy Officer
To exercise any of your rights or to ask questions regarding this policy, please reach out to our team:
Privacy Department
Direct response within 24 hours.